FAQ - Bleach Items
How long does it take to receive my order?
Our limited pieces that are sold here on our website are shipped within 2–3 business days.
Custom pieces: Timing depends on your design and request; we’ll provide an estimated completion date when you order.
Right now, we only ship within Portugal.
How to stay up to date with limited pieces?
The best way to stay up to date with our limited pieces is to follow us on our social media.
There we will post updates about our pieces.
How should I care for my hand-painted clothing?
To preserve your unique design:
- Wash using cold water on a gentle cycle
- Air dry or tumble dry on low heat
- Avoid bleach or harsh chemicals
How do I place a custom order?
You can place a custom order by contacting us through our website or email, we work closely with our clients.
Share your ideas and design details, and we’ll create a one-of-a-kind hand-painted piece just for you.
What sizes do you offer?
Each limited piece is one-of-a-kind, created only once in a single size.
For custom pieces we offer all sizes.
What is your return/exchange policy?
Due to the handmade and custom nature of our products, all sales are final.
We do not accept returns or offer refunds, except if an item arrives damaged. Please check your order details carefully before purchasing.
Will it fade over time?
Our designs are created using bleach, which naturally lightens fabric over time. The effect is part of the unique, one-of-a-kind look of each piece.
To keep your clothing looking its best, we recommend washing in cold water and air drying when possible.
How long does it take to get a response about a custom order?
I usually reply within 1–3 business days. Response times can vary depending on my current workload, but I always aim to get back to you as quickly as possible.
FAQ - Tattoos
How do I book a tattoo?
You can book a tattoo by contacting us through our website, email or instagram DM.
Do you take walk-ins?
No, we don’t take walk-ins as we are a mobile tattoo service.
All appointments are by booking only to ensure we can travel to your location and give you our full attention.
Where are you based?
We are based in the Alamncil, Portugal.
Please contact us to confirm location details and available booking times.
How much does a tattoo cost?
Tattoo pricing depends on the size, complexity, and style of your design.
Contact us with your idea for a personalized quote.
Do I need to leave a deposit?
Yes, a non-refundable deposit of 20% is required.
The deposit is applied towards securing your booking and starting the design process.
Can I reschedule or cancel my appointment?
If you need to reschedule, please try give at least 3 days notice. It is possible to reschedule your appointment once.
Deposits are non-refundable if its a cancellation.
Do you do touch-ups?
Yes! We offer 1 free touch-up for all our tattoos within the first 6 months.
How long does it take to get a response about a tattoo?
I typically reply within 1–3 business days. Response times may vary depending on my current booking schedule, but I always try to get back to everyone as soon as I can.